servicesCommunication Services
We offer a range of services designed to meet your health and environmental communication needs, whether you want to develop a proactive community outreach program or communicate effectively during a crisis. We are ready to assist with all phases of communications, including pre-communication planning, hands-on implementation, and post-communication evaluation.
We offer communications expertise in the following areas:
Health and Environmental Communication
We help you communicate the complexities of environmental, health and safety issues and processes. We are ready to assist with audience and issue analysis, community meeting planning, risk and crisis communication policy development, as well as social responsibility program development. We also prepare reader-friendly communication materials to culturally diverse audiences. We provide translation services in both Spanish and French.
Crisis and Pandemic Response Planning
We are experienced in all aspects of crisis response, from pre-crisis planning to on-the-ground implementation. We will work with you to ensure that you are prepared to respond proactively not just react.
With the looming threat of a second wave of the H1N1 flu pandemic expected this fall and winter, we understand the need to plan. We can help you with pandemic, business continuity and health care planning and in particular, with disease control and prevention. We can show you how to effectively enhance your resources to be prepared for the next wave.
More on our Pandemic Response Planning
Risk Communication & Crisis Media Training
We specialize in the development of customized trainings in the principles and practice of risk and crisis communication. Our trainings include real-life case studies, hands-on practice, videotaping of participants, and discussions of risk perception, community outrage, and outreach strategies.
We offer courses in:
Risk and Crisis Communication
Frontline and Executive Risk Communication
First Contacts Communication
Media Training
Each training session is customized to fit our client's specific communication needs.
To find out more about our Communications Services, read our What We've Done section or Contact Us directly.