Risk Communication Policy and Program

Developed corporate Risk Communication Policy, which provides guiding strategy for health, environment, and safety professionals in speaking to the public.

Risk Communication Training

Established and conducted corporate risk communication training program which is used at facilities worldwide. Conducted over 100 risk communication training sessions at domestic and overseas locations including Southeast Asia, Western Europe, and throughout the United States.

Community Health Liaison in Seattle, Washington

Provided environmental health expertise at site of former petroleum distribution terminal in Seattle, Washington. Served as health resource for residents of adjacent condominium who had concerns about potential impacts from remediation at the terminal site. Discussed health concerns with residents. Helped design industrial hygiene monitoring strategy.

Community Outreach in Washington, Pennsylvania

Developed communication and outreach strategies concerning radiation issues at site of former molybdenum processing plant in Pennsylvania. Worked with radiation health experts to put health risk in perspective. Helped identify nationally known occupational medicine physician to serve as resource for community.

Crisis Planning and Response in Alaska

Provided risk communication training and developed crisis response which allowed facility to quickly resolve issues following the capsizing of barge carrying 12,500 tons of urea granules in Alaska's Cook Inlet. Worked with Coast Guard to develop safe urea exposure levels following the spill. Provided for effective communications with both internal and external audiences, including emergency responders, to manage the crisis and mitigate its impacts on the organization.

Well Abandonment Strategy in Post-Brent Spar Europe

Devised strategies for off-shore platform abandonment near Aberdeen, Scotland, to incorporate lessons learned from Brent Spar incident. Established key messages for working with activists and environmentalists.

Health and Ecological Risk Assessments in Avila Beach

Coordinated separate studies to examine health and ecological issues related to subsurface oil contamination in Avila Beach. Incorporated feedback from the community and regulators into health risk assessment.

Environmental Strategy and Media Program for Thailand Mercury Crisis

Devised communication strategy and media response to answer questions raised in the press about the safety of fish around oil platforms in the Gulf of Thailand. Trained upper management and frontline personnel in working with press and public. Managed health and ecological risk assessments to determine the potential for human health effects from mercury in the Gulf.

Crisis Strategy for Indonesia

Devised internal crisis strategy to respond to increased level of political unrest surrounding upcoming elections. Developed internal crisis plan to provide for communication with employees in the event of a major crisis and to coordinate efforts with the United States Embassy to ensure the safe departure of expatriates from the country, if needed.

Community Collaboration in the Philippines

Developed risk communication and outreach strategy to improve operations at Philippine Geothermal, Inc., where angry residents were blockading roads leading to geothermal wells. Initiated proactive communications with the local community and the National Power Company, which buys the energy produced from PGIšs geothermal wells and sells it to the public.

Step-by-Step Crisis Response at San Francisco Catacarb Release

Guided facility step-by-step through crisis response after 16-day chemical release at a time when the facility did not have a crisis response plan. Led the crisis media efforts by regularly serving as spokesperson to local and national media and providing training to others. Coordinated human health risk assessment and animal toxicity studies. Established community health clinic which provided free medical care to more than 1200 people.

Toxicity Testing Program for Lanthanide Metals

Oversaw toxicity testing of the major lanthanide metals, which were found to have very low toxicity. Used this information to develop safe clean-up levels.

Community Outreach in Nicaragua

Developed communication and outreach strategies surrounding the aftermath of a natural disaster in rural communities. Coordinated a public meeting to present the possible environmental and social impacts of the exploration phase of a geothermal project. Established key messages for dealing with political issues in the community.