How to Rate Your Facility
 
You've completed the technical portions of your facility's Risk Management Program and are set to be fully compliant with the law. But your facility may still be vulnerable to public questions and criticism. Are you ready to communicate with the public about your facility and its plans for responding to an emergency?

The following worksheets are designed to allow you to perform a facility self-assessment for RMP. The first worksheet looks at your facility's vulnerabilities - areas which can make the facility subject to increased scrutiny from the media, environmental groups, or the general public. The second worksheet allows you to rate your facility's readiness level - have you laid the groundwork for successful communication?

 
 
VULNERABILITY
More Vulnerable Somewhat Vulnerable Less Vulnerable Don't Know Your Score
Facility has more than 5 sensitive receptors in immediate zone of impact (10) Facility has one or two sensitive receptors in zone of impact (5) No population in zone of impact (2) (5)  
Facility is located near sensitive environmental/ protected sites (10) One sensitive environmental/ protected site is located within zone of impact (5) No sensitive environmental or protected sites are located within zone of impact (1) (5)  
Facility has had serious accident or fatality in last 5 years (10) Facility has had some minor injuries, but no major accidents, in the past 5 years (5) Facility has a consistent, long-term safety record with no major accidents or injuries in the past decade (1) (5)  
Organized environmental groups have shown interest in facility/ industry during past 5 years (10) Individual activists have shown interest in facility, though no organized movement has yet been involved (5) Organized environmental groups have demonstrated that they have a positive view of your facility (1) (5)  
Facility has several RMP chemicals transported in and out on a daily basis (5) Facility has some RMP chemicals transported in and out on a frequent, though not daily, basis (3) Facility has minimal amount of RMP chemical transport in and out (1) (5)  
Media coverage for facility/ industry has been generally negative (10) Media coverage of facility/ industry has been fair or non-existent (5) Media coverage of facility/ industry has been generally positive (1) (5)  
Public holds generally negative view of facility (10) Public has been neutral or expressed no view of your facility (3) Public holds generally favorable view of your facility (1) (5)  
5-year release history includes at least one major incident or more than two smaller ones (10) Facility has had one or two smaller reportable releases in past 5 years (5) Facility has had no reportable releases in past 5 years (1) (5)  
Members of surrounding community generally do not work at facility (5) 2 to5% of facility employees live in the immediate community (3) More than 25% of facility employees live in the immediate community (2) (5)  
Seasonal weather conditions will have great effect on worst-case scenario (5) Seasonal weather conditions could have some effect on worst-case scenario (3) Weather is relatively consistent year-round (1) (5)  
The immediate area includes three or more other RMP facilities (5) The immediate area includes no other RMP facilities (3) The immediate area includes one or two large RMP facilities whose large risk dwarfs that of your facility (1) (5)  
SUBTOTAL FOR VULNERABILITY (13-90 possible)  

 

PREPAREDNESS
Unprepared Somewhat Prepared Ongoing Relationship Established Don't Know Your Score
Facility has never held a plant tour/open house (5) Facility has held one tour/ open house in the past five years (3) Facility holds at least one tour every two years, more for larger facilities (0) (5)  
Facility manager is on a first name basis with one or fewer key community contacts (10) Facility manager is on first-name basis with two to three key contacts (5) Facility manager on first-name basis with local mayor, school principal, local watchdog group, City Council Member, Police Chief, Fire Chief (1) (5)  
Facility has incomplete or non-existent list of media contacts (10) Facility list of media contacts exists, but is updated only irregularly (5) Facility list of media contacts updated at least once every 6 months (0) (5)  
Facility has no regular procedure for tracking phone inquiries/complaints (10) Facility has phone log/tracking form, which is used inconsistently (5) Facility has updated phone log used to track follow-up to phone inquiries/complaints (0) (5)  
Facility has no experience in doing fact sheets or press releases (5) Facility has produced fewer than five press releases in the past five years (3) Press releases have been prepared and distributed for most major facility events (1) (5)  
Facility has rarely if ever provided written updates to community (5) Facility has done mailings to community for special events, but has no regular newsletter (3) Community newsletter is distributed on a regular basis (1) (5)  
Key facility representatives speak only English, while many in surrounding community speak a different language (5) Surrounding community speaks primarily English, so language is not really an issue (2) Key facility representatives fluent in languages other than English that are spoken by the surrounding community (1) (5)  
No consistent spokesperson has been identified or designated spokesperson has not received risk communication training (10) Some but not all spokespersons have received risk communication training (5) All spokespersons have been trained in risk communication (1) (5)  
Community is generally not aware of what to do in the event of a facility emergency (10) Some but not all surrounding neighbors have been trained in emergency response (5) Emergency response plans have been widely publicized and training provided (0) (5)  
Facility has no fact sheets available for RMP chemicals of concern (10) Facility has fact sheets for some, but not all, RMP chemicals of concern (5) Facility has prepared fact sheets for all RMP chemicals of concern (0) (5)  
Employees have received no specific information from the facility about RMP (5) Employees have received some, but not much, information about the facility's RMP (3) Employees are well-informed and, for the most part, ready to communicate about RMP (1) (5)  

 
SUBTOTAL FOR PREPAREDNESS (6-85 possible)  
SUBTOTAL FOR VULNERABILITY (13-90 possible)  
TOTAL SCORE (19-175 possible)  

 
Scoring
 
On this assessment, the lower you score, the better.

35 or less: Congratulations! You're well on your way to a program of successful community outreach on RMP. Now you just need to keep things going through your continuing commitment.

36 to 70: You're on the right track, though it may be time to add a few new elements to your program. Take a look at the areas where your facility is vulnerable or not as well-prepared and consider what you might do to improve your score.

Over 70: Your facility's community outreach program could probably use some improvements, but don't despair. Identify one or two areas where you can expand your outreach efforts and start from there.

 
 
Telephone: 310-392-6462